Support changes to our earliest generation Nest Learning Thermostats Read more
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Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Added sensor, works fine. But what do i have to do to the thermostat itself? Please help.
I set up a sensor to go with the 3rd generation Nest Learning Thermostat I got very recently. I have this whole setup because I'm disabled. I happily set up the app and the sensor. All was well. Now I can see that the thermostat itself has a symbol o...
Low Power after Several Years
Ive had my Nest thermostat for several years and it has functioned perfectly without fault. About a month ago it started saying low power. I tried taking it off the wall and charging it via the charging port on the back of the thermostat. It would ho...
Intermittent E74 error messages
After 5+ years of working perfectly, my Nest Thermostat started intermittently showing an E74 (No power from Rh wire) error message. Accordingly the AC goes on and off likewise. Any guesses as to which is the problem- the thermostat or the AC???
Wiring Issue no cooling feature
Says system is compatible but it doesn’t give us a cooling option! Help it is 106 degrees in our house. From what I am seeing it looks like we need a yellow wire? We don’t have that so now what?
No power wires detected Rh or Rc wires required.
Nest says wires are not powered e72voltmeter has 29 volts on the red wire.I have only one red. Put it in Rh and Rc but still not detection. comnected hp t6 pro and it works. thoughts
Lowest Eco cooling temperature too high
The 76 degree minimum Eco cooling temperature is too high. (Heating maximum is fine). It takes hours to cool down again when we get home. Why do you have preset minimum and maximum temperatures built in. The owners should have complete control over a...
Resolved! honeywell TH2210DV Compatibily check
Hi, the Nest Thermostat is compatible with my AC System? It's a honeywell TH2210DV
Resolved! Wiring compatibility
Will the standard Nest thermostat work with the addition of a C wire to the 2 wire system I have now. One of the 2 wires comes from a 24 VAC transformer and the other wire routes to the natural gas solenoid that turns the gas on.
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