Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Nest thermostat
Heats when set to cool, cools when set to heat.I'm a hvac tec. All wires are wired correctly.The problem is in the thermostat and their is no setting i can change on the nest thermostat. Any suggestions?
Need to know if current thermostat is capable with Nest thermostat was told to post a picture
Need to know if current thermostat is capable with Nest thermostat
Heat link keeps disconnecting with error H71
Hello, today out of a sudden my heat link disconnected. It's not the first time and usually by pressing "check again" it reconnects. However today it didn't work and I tried all the possible troubleshooting I found online. The only one working was th...
How do I change bank accounts for the Nest Thermostat
This is driving me crazy. I'm trying to close the bank account that the Nest subscription is paid out of. I can't find my banking information listed anywhere.
Google Nest Learning Thermostat does not cool/go under 76 degrees
HelloI have installed the google nest learning thermostat for over a few months now. The thermostat never goes under 76 degrees even if i set the temp to 70. Most of the times with this setting over night it cools from 80-76 but not a single degrees ...
Nest thermostat heatlink showing no lights
The nest thermostat reports that it cannot connect to the heatlink. The heatlink is showing no lights at all. I have tried pressing the button for 10 seconds and 30 seconds on the heatlink but still no lights show. Also tried turning the power supply...
Nest thermostat has stopped heating our water
How do get this issue resolved please? I raised it in https://www.googlenestcommunity.com/t5/Home-Automation/Power-cut-yesterday-Nest-showing-no-usage-and-not-hating-hot/m-p/213659#M6238 and by the time I hit a reply I was on holiday. The item was th...
Nest E Thermostat keeps 'O' wire energized after cooling shuts off
As a EE, I am fooling around testing my device using LEDs connected to the output pins (O, Y, G, W). When cooling switches on, O, Y, and G are energized, as expected. But when cooling shuts off, while Y and G are de-energized (as expected), but O rem...
how do I turn this **bleep** thing off so it doesn't come back on by itself when I'm not home!
I absolutely hate my Nest thermostat. It's unintuitive to use and apparently cannot be set so it doesn't turn itself back on randomly. I work irregular hours and sometimes have to go out of town for a week or more on a job. I'd really like to leave m...
