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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 17304 Views
  • 0 replies
  • 6 kudos

No hot water for weeks!

I am at a total loss, we have had service people out and there is no problem with the boiler or anything but we have no hot water.

Briphil86 by Community Member
  • 470 Views
  • 3 replies
  • 0 kudos

Nest Thermostat - Wire Not Detected

Having a "W-Not Detected" issue on a new install. The heat pump (orange) from original thermostat was connected to the W/OB and I have attached it to the "OB" on the Nest and the white wire that was connected to the W2/Aux on prior thermostat is atta...

Honeywell Them.jpg Nest Therm.jpg Undetected Wire.jpg
osborneb3 by Community Member
  • 1932 Views
  • 4 replies
  • 0 kudos

Nest - Temporary Temperature Override

I would like to be able to put in a Temporarily change the temperature setpoint on my thermostat. Typically I like to be conservative on my energy use. We have the thermostat scheduled to change it's setpoint back during the "High-Energy Peak Hours."...

3rd gen thermostat won’t connect to Wi-Fi

I just upgraded my broadband to Sky fibre & my Google Nest 3rd gen thermostat does not see any networks. All other devices including Google mini speaker connect OK. I spoke to the Google help desk & they sent the usual suggestions, I also split the 2...

Hawkside by Community Member
  • 1062 Views
  • 5 replies
  • 0 kudos

Nest Gen 3

I installed 2 Nest Gen 2 thermostats several years ago for 2 zones with heating and air conditioning. Both worked perfectly. I upgraded both to Gen 3 thermostats. One works perfect and the other continuously cycles on and off, chattering at the contr...

AW3 by Community Member
  • 1304 Views
  • 10 replies
  • 0 kudos

AC won't turn off when desired temperature is reached

I set our Nest temperature at 74 degrees and sometimes our AC unit will continue to run even after 74 degrees is reached until I bump the temperature setting to 75 degrees. The AC unit then turns off and I turn it back to 74 degrees and it stays off....

akcollins by Community Member
  • 1525 Views
  • 6 replies
  • 0 kudos

Fujitsu UTY-TTRX + Have Nest Know it’s a Heat Pump

Hello! I followed this previous post (https://www.googlenestcommunity.com/t5/Nest-Thermostats/Fujitsu-UTY-TTRX-Nest-step-by-step/m-p/27918#M5385 ) which is very helpful, but doesn’t allow the nest to know W1 is heat pump and W2 is the auxiliary heat....

Multiple temperature sensors went offline at the same time

I've had a nest thermostat and 3 temperature sensors set up for about 6 months now with zero connectivity issues. Just today all three temp sensors are "offline". All the trouble shooting says is "try moving then closer", which is not the case since ...

Nateb22 by Community Member
  • 1209 Views
  • 7 replies
  • 1 kudos

New owner of Nest

Hello Nest, I moved into a house with a Nest Thermostat. All is working fine but the old owner removed the QR code off the internal panel. I’ve registered and downloaded the app but it’s asking for Pro ID number. Any suggestions?thank you kindly

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