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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23721 Views
  • 0 replies
  • 8 kudos

C wire e79 error

The thermostat says the c wire isn’t connected. But I’ve tested the c-wire and it has power. I’ve double checked all the wire connections to the base. Any advise is welcome.  

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Sonar427 by Community Member
  • 1298 Views
  • 7 replies
  • 0 kudos

Another Heatlink failed

Hi @AnaM You kindly helped me earlier this you when the Heatlink failed on one of my Nest controlled 2 heating circuits.The Heatlink on the 2nd circuit has also failed today. Serial number is: 10CA01AC341903A8, Software 2.1.2-1, Model Amber 2.5, Entr...

Pdc1604 by Community Member
  • 1729 Views
  • 9 replies
  • 0 kudos

Thermostat not closing contact with the boiler

I have three nest thermostats their ages vary. They were all working during the summer and in the fall I put them in the off position for about two weeks. Yesterday I changed them to the heating position and only one of the two works. The other two w...

JoeK by Community Member
  • 1369 Views
  • 7 replies
  • 0 kudos

Resolved! Quick screen

Hi,What does the % on the quick screen mean. (It’s next to the blue water icon)

Marylynne by Community Member
  • 928 Views
  • 4 replies
  • 0 kudos

Nest thermostat reset account

Hi, all my login details have been lost for the Nest 3, I need to do a reset, but will doing the setup reset all setting cancel the link to the heat link ?All I want is the hardware key!

Michaelam by Community Member
  • 268 Views
  • 0 replies
  • 0 kudos

Resolved! Nest says Y2 wire is connected when it's not?

Recently removed my Nest (including the wiring) to paint a wall. Put everything back in place and wired it up again, exactly the same way.When the device restarted, the Nest said my wiring/equipment had changed and the picture on the screen shows tha...

fiveo by Community Member
  • 961 Views
  • 4 replies
  • 0 kudos

Thermostat Compatibility

I’m thinking of purchasing a Nest Thermostat and working on determining if my system is compatible. I’m unsure if my system meets the wiring requirements for a Nest Thermostat. Would anyone be able to assist? The labels on the wires coming into my th...

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Temperature set points

How long do the temperature set points last for?? I want the heating to come on for two hours in the morning and two hours in the evening how do I do that??

Pikea1604 by Community Member
  • 1373 Views
  • 7 replies
  • 0 kudos
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