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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4621 Views
  • 0 replies
  • 5 kudos

Heatlink - no power again

My Heatlink has just lost power. I had the same issue last year and struggled to source a replacement but managed to get one via EBay (Ithink). Have tried the normal reset options with no success. The Heatlink is less than 1 year old - how helpful is...

AlanM by Community Member
  • 332 Views
  • 3 replies
  • 0 kudos

Nest thermostat not picking up any network

HiWe had our nest installed about a month ago. Our Wi-Fi was switched off briefly last night (instead of the Christmas lights). Everything else has reconnected it our downstairs thermostat will now not pick up any work signal at all. We’ve worked thr...

IzWin by Community Member
  • 390 Views
  • 4 replies
  • 0 kudos

Nest Trim kit - colour

We just got a Nest Thermostat and need to purchase the Trim kit. Does the Deep Fog trim kit match the Fog Nest Thermostat?

Nest Pro will not heat correctly

Nest Pro will not heat correctly. You set to 75 (quite cold hear) and it shows 1.5+ hours to heat. Will not actually heat up past 69 or so. You have to keep resetting the system to get it to heat. Followed other posters suggestions and reset to facto...

PLWY777 by Community Member
  • 383 Views
  • 3 replies
  • 1 kudos

Resolved! Nest Thermostat App History

Just curious in the Nest Thermostat App where you can look at your history to see how long and at what times you furnace has run. When it shows that the furnce ran for 3.5 hours on a certain day, is that with the furnace running and heating or does t...

Nest Temperature Sensor reporting 32 degrees

I bought a Nest 3rd Gen thermostat and a Nest Temperature Sensor, and installed both over Christmas. However, shortly after pairing it to the thermostat, the Nest Temperature Sensor is now showing 32 degrees F according to the Nest app. A connectivit...

agray4141 by Community Member
  • 8348 Views
  • 27 replies
  • 3 kudos

Can’t add thermostat to app

Hi I used to have my thermostat added to my Nest app and it was working perfect but I changed my phone, I got the Nest app and all of a sudden I can’t manage my thermostat on my app, seems to be not added. . I tried to add it and I followed the steps...

Lost network connection

The Nest has been working fine upto a week or so ago when it came up with a message for no network connection. I tryed to have it search for a network and it keeps coming back with none detected. I usually have at least 2 or 3 networks available to m...

Oft013 by Community Member
  • 182 Views
  • 0 replies
  • 0 kudos
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