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Nest app temp glows orange in Heat

CEG1
Community Member

I just turned the heat on with my new nest thermostat and the heat is not working and the temp on my phone app is glowing orange with usage bars for the entire past couple of days.  It is connected to WiFi because the a/c will come on when I change it to Cool.

3 REPLIES 3

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

Can you post a picture of the original thermostat's wiring?

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@Patrick_Caezza, thanks for the help!

 

@CEG1, thanks for reaching out. How's it going with your Nest Thermostat? Still need our help?

 

Thanks,

Edward

Jake
Community Specialist
Community Specialist

Hey CEG1,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake