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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21934 Views
  • 0 replies
  • 6 kudos

Can a Nest Thermostat with a Samsung Mini Split AC/Heat Unit

I've recently installed some Samsung Mini Split AC/Heat units. I would like to control the one in the living room with my Nest Thermostat (it recently controlled my gas heating and AC system but have disconnected them for the new system.)Has anyone d...

mjolnir by • Community Member
  • 4357 Views
  • 9 replies
  • 0 kudos

Nest thermostat won’t turn on

Nest thermostat learning 3rd Ed won’t turn on, randomly turns back on after few days, can’t restart, green light flashing

Shelly1279 by • Community Member
  • 4705 Views
  • 12 replies
  • 0 kudos

Peak VA ampere for Nest Thermostat

As it seems its hard for any Google engineer to properly provide this data. I'm having 20 of these thermostats in our home. Pared 4 of each to a ring transformer with 24 VAC and a 8VA load limit. Kindly provide the power consumption of these thermost...

influenist by • Community Member
  • 1465 Views
  • 3 replies
  • 0 kudos

Nest Thermostat V1.4 Low Battery

I am getting low battery alerts. Replaced supplied AAA with new AAA alkaline. No change. Old batteries tested good, as well C wire is present, connected, and showing 28 volts. SW ver is 1.1-11. "Equipment" info shows V 2.528, 1364 m ohms, Vin 36.134,...

Fraskell by • Community Member
  • 1954 Views
  • 14 replies
  • 0 kudos

thermostat screen blank

Thermostat says its not getting power, yet the furnace is running (fan blowing) . Has worked fine for years, camera and other google devices are working fine. Have tried to reset by following manual. Do not have a USB cable small enough to try and ch...

cleats by • Community Member
  • 859 Views
  • 4 replies
  • 0 kudos

Nest 3rd gen not starting cooling

Cooling from heat pump would not come on. Unit and fan would come on but not cool. Service technician said mixing valve not getting power signal to switch. I swapped thermostat body with my second zone and the cooling then works, Original thermostat ...

mavelis by • Community Member
  • 1053 Views
  • 7 replies
  • 0 kudos

Nest 2nd generation thermostat offline

My second generation Nest thermostat has been connected to my WiFi with no problems for several years. I have a Vodafone router and a BT whole home mesh system (router WiFi disabled). A couple of days ago the Nest started showing as offline on a regu...

Iany1954 by • Community Member
  • 2454 Views
  • 14 replies
  • 0 kudos

Nest Thermostat connected but not contactible?!

HiNest Learning thermostat installed in a school. It is connected to the WLAN and I have setup a reservation so I know what I/P address it gets. The device responds to a PING and the display on the thermostat states "Online" but all attempts to conta...

Nest E Wiring for 6 Wire

Hello, I decided to finally connect my Nest yesterday after getting Wi-Fi in my new home. After I wired it it continued to tell me no wires detected. I trimmed the wires back again and tried again and I get the same issue again. The wires are solid c...

ColeC412 by • Community Member
  • 838 Views
  • 5 replies
  • 0 kudos

Resolved! Nest keeps turning off early

3rd Gen Nest Learning ThermostatThis Nest is in a church in the UK. Eco and away are both off. Twice since yesterday Nest finished early and left the building at a lower temperature than it should.Any suggestions as to why this should happen?An what ...

HolyPeter by • Community Member
  • 712 Views
  • 3 replies
  • 0 kudos
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