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Nest Thermostats

Blog Posts

Nest Renew: How do you save energy during the Holiday season? Read more

Nest Renew: How are you preparing for an electric future? Read more

Prepping for a cleaner heating season Read more

Featured Posts

Home/Away Assist, returning home always stuck in eco mode Read more

Forum Posts

Can’t get entry key

My nest thermostat is linked to my wifi but I can’t connect it to my app. I cannot get the entry key. It is not displayed in the settings where it is supposed to be

Erica1 by Community Member
  • 3 replies
  • 0 kudos

Fan won't come on

I have gone through our settings in the app but nothing has seemed to help. The heat won't come on unless I manually turn the fan on and then once I set it, it goes off again and the house temperature just keeps dropping. It never reaches the set tem...

Callie87 by Community Member
  • 1 replies
  • 0 kudos

Am I Wired Correctly? No Aux Heat

I had a nest learning thermostat Gen3 installed a few months ago. I have an all electric heat pump system and have had no issues with cooling. Now that the weather is getting colder the heat pump has been functioning ok, but when the outdoor temperat...

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BFurs by Community Member
  • 11 replies
  • 0 kudos


my wires are Rh, B, S1 and S2 according to the grid on my thermostats. App suggests I am Not compatible. True? 

Todd19 by Community Member
  • 0 replies
  • 0 kudos

Nest says its heating but it is not

My house is at 61 degrees F. The thermostat says it is set at 71 degrees F and heating but it is not. How do I fix it? I have tried all the trouble shooting

Lora369 by Community Member
  • 6 replies
  • 0 kudos

Nest Home Report Email Not Received

I am looking for the email Home report that was sent monthly. For some reason I did not get them for the past 2 months. Chat has been not the best.


I set AC temp and the app says until 10:pm. What happens at 10:pm