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Comptability nest thermostat

Daneel
Community Member

Hello,

I want to buy the Nest Thermostat 2020 (not a Learning Nest thermostat) to replace a basic thermostat I have in my house but the app keeps saying my setup is only compatible with the learning thermostats.

Can you confirm that? I would prefer being sure before buying.

I have wires O/B, Y, R, C, G, AUX/E.

 

 

 

 

 

1 Recommended Answer

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@Daneel , in that case the basic Nest Thermostat work.  

AC Cooling Wizard

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.

View Recommended Answer in original post

4 REPLIES 4

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@Daneel ,

Do you have two separate wires one go into AUX and one going to E on your old thermostat or is there a jumper wire between AUX and E? The basic Nest thermostat cannot support both AUX and E that is why you are being directed to the Nest Learning Thermostats. 

AC Cooling Wizard

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.

Thank you a lot for your answer. I only have one wire with the name AUX/E.

CoolingWizard
Platinum Product Expert
Platinum Product Expert

@Daneel , in that case the basic Nest Thermostat work.  

AC Cooling Wizard

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.

Thank you very much!