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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3718 Views
  • 0 replies
  • 5 kudos

Radiators permanently on

I've got a Thermostat E and I'm using the iOS app on iPhone. Thermostat E is set up in the living room with the heat link above the boiler in the utility room. There are separate (non-Nest) thermostats which control underfloor heating in the kitchen ...

wilcoxc by Community Member
  • 274 Views
  • 1 replies
  • 0 kudos

Nest learning and Nest E won’t assist each other

I’ve seen some related posts but can’t find my answer to this specific issue. I have two Nest therms…Nest Learning and Nest E. On its own, it will connect to the app but when I try to install second one to the app, the other therm won’t assist. I’ve ...

How do I complain?

Been given the run around for 3 days now on messenger. My heat link has failed and taken the thermostat with it as no power. So no heating or hot water. There is power to the heat link but the heat link does not work, no there was no power surge, no ...

pissedoff by Community Member
  • 457 Views
  • 5 replies
  • 2 kudos

Nest 3rd gen

I’m very disappointed that this is my second nest device that has crapped out 6 to 8 weeks after the warranty has expired. Spent 30 minutes on chat, Was told it’s a power issue, so I asked about replacing the battery and all he could advise was I go ...

No C wire

Have 2 Nests on first floor that work work fine, installed them two years ago. Purchased 2 E thermostats for second floor (power company had a promotion), and installed one. Only had two wires, a W and an R. Proceeded with install and went through se...

adamemma by Community Member
  • 1131 Views
  • 12 replies
  • 1 kudos
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