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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 11385 Views
  • 0 replies
  • 6 kudos

Hot Water

My Nest indicates that the hot water is on, but the boiler is not firing up. If I turn the boiler off and on again, the boiler ignites and heats the water

SBay by Community Member
  • 392 Views
  • 3 replies
  • 0 kudos

Nest Heat Link Stopped Working

Hi,My Nest Heat Link (installed just over two years ago) has suddenly stopped working. I called out a professional heating engineer yesterday to have a look and he has advised that the Heat Link has developed a fault.There are no lights coming on to ...

“Your thermostat wasn’t fully set up”

Attempted to add a “family member” and received the following message:—Your thermostat wasn’t fully set up.To set up your thermostat, you’ll need to remove it from your home and start set up over again. You won’t lose your wiring and equipment set up...

toto9203 by Community Member
  • 2412 Views
  • 9 replies
  • 1 kudos

Nest app shows scheduled Hot Water permanently On

We've had our Nest Learning Thermostats for over 3 years now. One controls the radiators and the hot water on a fixed schedule for each. I noticed yesterday that the hot water was showing as On in both the Nest app and also on home.nest.com outside t...

mike1663 by Community Member
  • 2076 Views
  • 5 replies
  • 0 kudos

can't connect newly installed router's WiFi to existing Nest

We just got a new router installed today and our Nest Thermostat display now reads 'WiFi disconnected'. We can access the 'settings' icon on the screen, but tapping it doesn't connect us to anything. The instructions from the app on our cell phone fo...

EBM2022 by Community Member
  • 684 Views
  • 6 replies
  • 0 kudos

Nest Learning Thermostat

Can the thermostat be controlled by two different Iphones. I see that the Away function will set the temperature lower when it doesn't sense your phone, but suppose someone else with a phone is home.

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