02-12-2022 12:45 AM
My nest thermostat 3rd generation heatlink has suddenly stopped working - no lights at all but 240v is present at the terminals. Pressing buttons etc has no response. Appears to be a common problem with numerous other people reporting exactly the same issue. How do I get a replacement? Thanks.
02-17-2022 04:41 AM
Hi there. Thanks for the details. We'd like to open up a case for you. Please reach out to us on chat/phone/social media by clicking here.
02-21-2022 04:28 AM
Hello again. Just checking in. Did you manage to get in touch with Google Nest support?
02-22-2022 04:39 AM
It's been a while since this thread was last updated so I'll go ahead and lock this thread. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.