cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Thermostat

Nelson2
Community Member

Can’t control my thermostat from my phone

2 REPLIES 2

Ryan_G
Community Specialist
Community Specialist

Hi Nelson2,

 

Thanks for reaching out and we're sorry for the delay.

 

I'd like to know a couple of details for us to further isolate the issue. Could you check if your Google Nest thermostat is online? You could check this link for a complete guide. Are you getting any error from the app whenever you're trying to control your thermostat? Can you change the temperature manually from the thermostat? Check your Google Home app or Nest app for updates.

 

Let us know how it goes by replying to this thread.

 

Best regards,

Ryan

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Kind regards,

Ryan