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Thermostat

MK5
Community Member

Thermostat won’t turn on no matter what I do. Turned fuses off and on. WiFi fine. What now? How do I find a Pro?

3 REPLIES 3

MelbaDT
Community Specialist
Community Specialist

Hey MK5, 

 

Sorry to hear about your thermostat not turning on. I want to look into it further. 

 

A few questions — what specific Nest thermostat is this? When did this start? Also, could you try the suggested troubleshooting steps here then let me know how it goes: https://bit.ly/3kSs6fx

 

I'll wait for your update. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

How's it going with your thermostat now? Still need our help with it?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba