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Thermostst

Mic
Community Member

I set the heat to a number and it holds for only a couple of hours.  Schedule is off.  I want to set a temperature number to hold until I manually change it again.  Thank you

3 REPLIES 3

CaptainJeff
Community Member

Don't call/chat with Google Support!  I have a problem happening right now.  Installed Nest Learning on 1 April.  Ran heat through May, then AC and Heat into June until we went to straight AC for summer.  Multizone heating system (forced hot water) with two Nest E's on other zones.  Testing heating system from Nest Learning on 6 Oct.  Taco box just kept clicking.  You will see other posts about this across the web.  Call heating company for PM b/c I assumed the problem was with boiler.  First thing tech said when he arrived was "you have a Nest thermostat, correct?".  He performed the same troubleshoot you did (W to Rh wire - triggered heat).  Notified Google and then sent me new baseplate (arrived last night and installed - no fix.  Same exact issues).  Contacted them again this morning and just went through 2 hours of painful chat troubleshooting with totally useless reps (Madison and then Enzo).  If you get them, stop the chat, pull the Nest out of your house and get another brand.  I'm done with having a teenager in their basement ask me if my house is powered and calling it support/troubleshooting.  

Jake
Community Specialist
Community Specialist

Hey Mic,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Mic,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake