Nest Thermostats

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

My Nest heatlink (installed Dec 2020) just died.

I first notice with an H27 error on my Nest thermostat - I tried plugging it into a different USB charger, before realising that the heatlink had become completely unresponsive. The boiler still works for hot water but not heating. I’ve seen referenc...

Nest generation 3 thermostat cannot join network

My 3rd gen thermostat has been working well, but a few months ago the network stopped connecting. I have followed all of the troubleshooting steps, resetting and restarting. All of the other thermostats and smoke detectors work and connect ok. The WI...

New Nest learning 3 thermostat

New nest 3 learning thermostat installed and working but can’t connect with google home app. Go thru all set up steps and at end can’t find it.

Nest E not firing bolier

HiWe have just moved into a house with an existing Nest E system.I've manged to set the system up, put it on wi-fi and connect it to the app. Everything seems to be working fine but I can't get the boiler to fire.At present the app is showing that th...

Why can't Google make an update to TURN OFF all annoying features

I'm tired of this, I've searched and nothing works.I was gone last winter for 2weeks and turned it down so my pipes wouldn't freeze, only to return and find that it was fully heating my home to 22c (71.6f) while I was gone.I never ever want my temp s...