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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22010 Views
  • 0 replies
  • 6 kudos

Power supply to Nest Thermostat

I recently bought a Nest to replace an older thermostat. I do not have a C wire at the thermostat so I purchased the Power Connector to install at the control panel. The issue I'm having is that the outdoor condenser unit is apparently controlled by ...

Heat Link dead (3rd gen )

Hello community,The Heat Link of my 3rd gen thermostat stopped working (no led turning on anymore ) and won’t also supply power to the thermostat anymore.When connecting the usb under the cover of the heat link, it then comes up and operating the man...

Nest thermostat wont charge

Hi, I have a problem with my Nest thermostat (I think it's the 2nd Gen but nor sure - it's the learning one!).It has worked perfectly for a number of years and has been kept on its stand and plugged into a USB C charging cable. A few days ago I notic...

Wellsie1 by • Community Member
  • 367 Views
  • 1 replies
  • 0 kudos

W5 error code

I wish I’d never got this product installed. I have an error code of W5 and I’ve tried all the things advised to do and it’s still not working. All I want is to talk to somebody to find out how I get a replacement. Please help

Janine2 by • Community Member
  • 501 Views
  • 4 replies
  • 0 kudos

Nest thermostat Wi-Fi connection

Hi I had nest thermostat which was working fine. And all of sudden it’s saying it’s not connected to Wi-Fi so j is tried to connect it it didn’t. So I reset and restart it didn’t help either so I disconnected it from nest app and now Iam struggling t...

Priestly by • Community Member
  • 237 Views
  • 1 replies
  • 0 kudos

Screen turns off

What kind of stupid thermostat is this that keeps turning off and you need to walk to it to wake it up. this is the most expensive thermostat on the market, yet I cannot see the temperature when I’m sitting on my couch and I have to walk to it. This ...

Provide a fan only mode

Please provide a fan only mode where I can run the fan without setting it to heat or cool mode. It's amazing to me that the most basic dumb thermostat has this feature and the nest thermostat does not. It's super annoying to have to alter my temperat...

JTBD by • Community Member
  • 877 Views
  • 6 replies
  • 0 kudos

Google Nest Thermostat with my Daikin VRV

I have 2 Daikin VRV's and would like to use a Nest thermostat for the individual rooms. The product numbers for my VRV's are: RXYQ8PAY1 and RXYQ18PAY1. Is the Nest compatible with these model numbers?

HK4 by • Community Member
  • 326 Views
  • 1 replies
  • 0 kudos

I want the heating to come on at specific times. I

I just want the heating to come on at specific times. I set a schedule, turned off autoschedule but the heating still comes on at odd times, e.g 2am. It is costing much more than my old thermostat. Have tried asking for help online with no response. ...

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