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Transfer Ownership of Nest Thermostat to A new user

jlinck
Community Member

My house has quite a few Nest Thermostats, and they are all under the account of my twin, who has unfortunately passed away. I took one off his account, and got it into my account, but it is a long process to make that happen given factory resets, etc. Is there a simple way for me to just transfer them all to me or change owner? I have the house in my account, but only have the one Nest in it so far. There are 8 more still at the old account. I also want names to say the same because I AC services has those names in their system.

5 REPLIES 5

davidking
Gold Product Expert
Gold Product Expert

The short answer is no, unfortunately. You will need to physically factory reset them and set them up with your account.

Pilkeyk
Community Member

How do I reset my nest thermostat if it is locked. I do not have the pin. New to this

Pilkeyk
Community Member

How do you do a factory reset?

davidking
Gold Product Expert
Gold Product Expert

Try these steps:

  1. Connect the Nest Thermostat display via USB to a computer.

  2. Verify that the Nest Thermostat mounts (appears as an attached drive icon).
  • If the Nest drive will not mount: Restart the thermostat and the computer.
  • If the Nest drive still won't mount: Connect another device to the cable to see if it appears as an installed device.
  • If it doesn't appear, use a different cable/port/computer.

If the Nest drive is successfully showing up on your computer, can you see a technicalinfo.PLIST file? If you get this far let me know and I'll ask a community specialist to assist with next steps, as these can't be shared publicly in the community.

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Kind regards,

Ryan