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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
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  • 6 kudos

Nest Link is dead and needs a replacement

My Nest Heat Link is dead. It has power going to it, but nothing coming out of it.I've had a qualified engineer round to confirm it is the Heat Link at fault.How do I go about getting a replacement?Thanks. Chris

Gunnsie79 by • Community Member
  • 474 Views
  • 0 replies
  • 0 kudos

Nest Thermostat and heatlink wifi connection

The heatlink (3/4 years old) is intermittently failing to respond to the thermostat. This has happened a couple of times through the last couple of years and I go through the tiresome issue of factory reset of both heatlink and thermostat and general...

Control devices with PC

Hello, is there any way to control devices with my PC? A browser page or a windows app.I'm talking about third part devices (*not NEST devices*) that I find in my Android Google Home appThank you allFrank

Frankzzzz by • Community Member
  • 885 Views
  • 1 replies
  • 0 kudos

Rush hour TURNS ON my A/C when I had it off...

I try to be eco-conscious and keep my A/C at 80. I signed up for Rush Hour to be sure I was doing my part. Now whenever a Rush Hour is declared my thermostat automatically turns ON the A/C and I start to freeze. Is it possible for someone to re-code ...

LorettaHW by • Community Member
  • 422 Views
  • 1 replies
  • 0 kudos

Compatibility

is my thermostat compatible with nest thermostat 

JMAHEDEN by • Community Member
  • 606 Views
  • 3 replies
  • 0 kudos

Cannot change Nest thermostat mode from Alexa

I can change the temperature on my Nest Thermostat with Alexa but it does not change the Mode. Alexa asks "What do you mean by "cool"?I see few similar questions in this board, but left without answers, and I don't have any Ways talking to live perso...

azita740 by • Community Member
  • 716 Views
  • 3 replies
  • 0 kudos

Can you update thermostat software via USB?

I have nest learning thermostat, it got stuck in an update a while back, which i manage to stop by letting the battery fully drain. However now it will not connect to or recognize any WIFI [say error 'nest.W5']. My guess it was the incomplete softwar...

Hub101 by • Community Member
  • 2345 Views
  • 3 replies
  • 0 kudos

Nest 3rd generation base replacement

Hello,I have two 3rd generation thermostats. The base (electrical white ring that the thermostat plugs into, with blue level also) on both my units is faulty. I can't find this part in google store and need to source it. Can you please help?Thank you

brianolo by • Community Member
  • 2120 Views
  • 9 replies
  • 0 kudos

Learning Thermostat keeps disconnecting from HeatLink

My learning thermostat keeps failing to connect to the heat link so I tried to reset to factory defaults by holding down the button on the heat link until the blue light was flashing . Unfortunately it just stays this way and won’t connect. I can’t a...

IanC by • Community Member
  • 592 Views
  • 3 replies
  • 0 kudos
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