Trouble installing Nest Thermostat

[glenntanaka]

I get through the installation process, including connecting to wifi. Google Home app says it is just finishing up things and it will take a while. After several minutes, I get this notice: Something went wrong. Try connecting again. If that doesn't work, try rebooting your device or turning your phone's airplane mode on and off before trying again".

I've rebooted the Google Mesh network, my iphone and removed and replaced the batteries in the nest thermostat and tried several times to get the thermostat initialized in Google Home with NO LUCK. 

Any suggestions would be appreciated.

Glenn

[Jake]

Hey glenntanaka,

I am sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having trouble installing the device, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey glenntanaka,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

[Jake]

Hey glenntanaka,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake