06-07-2022 10:43 PM
Unable to unroll in rush hour reward. It used to work before nest.com migration to google.
Am trying to signup for rush hour reward with Sawnee EMC and it is in an endless loop which keeps directing me to support.google.com.
When i click on signup under my provider (sawnee emc), it starts off with this url
https://home.nest.com/energy-partner-enrollment?id=e89b697c-5900-4c9f-a3da-66a67f5d7908
But since, potentially, this link is broken, it directs me back to
https://support.google.com/googlenest/topic/11116263?app=true&country=US&locale=en_US
which again just lists the providers.
please let me know if there is some solution available ?
06-10-2022 07:29 AM
I'm having the same issue when trying to sign up for rush hour rewards via SMUD. Every time I click on "Sign Up" I get directed back to the list of energy providers.
06-16-2022 02:00 PM
Same here, Sawnee has ZERO info on how to unenroll. My upstairs is sitting at 87 and I have to constantly change the temp becasue it keeps turning off for the "rush hour".
07-14-2022 01:54 PM
Hey all,
I wanted to check in with you, and see if I could be of any help. I found an article with a few details that may be of help. Please let me know if you have any questions from here, as I would be happy to review and assist.
Best regards,
Jake
07-18-2022 03:54 AM
Hey there,
Thanks for being here in the Google Nest Community.
I'd like to bump in here and make sure that you’ve seen our response.
Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.
Have a great day.
Best regards,
Ryan