Support changes to our earliest generation Nest Learning Thermostats Read more
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Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Temperatures bouncing without running
why is my thermostat bouncing between degrees late at night or early in the morning? I’m not sure if it’s running or not but it’s strange and want to make sure it’s working correctly.
Resolved! Please advise correct wiring for Nest 3rd Gen learning thermostat
Hello - I hope this message receives you well. I have a Nest (T3017US) learning thermostat 3rd GEN. It is connected to a standard HVAC home unit - Carrier 59TP5APerformance Boost Two-Stage 4-Way Multipoise Condensing Gas Furnace Series 2. There is ...
E195 error - cooling issues
We have had our Nest thermostat for years with no issues. All of a sudden we had an error code come up saying there is a wiring issue. We had a very big storm, but our lights did not flicker and power did not go off. Although we had our ceiling fan l...
Cannot get my entry key
I lost ability to control my thermostat from my Nest App on my phone. I have tried everything that has been recommended and just need an entry key so I can get this thing back up and running on my phone. PLEASE HELP. I've been at this for two days an...
Resolved! Nest Learning Thermostat 09AC 3rd Gen - gas boiler operates independently
My 3rd Gen Learning Thermostat was installed by a local Nest Pro. He changed it from a Thermostat E to a 3rd Gen Learning Thermostat. At the time of the Nest 3rd Gen install, my gas boiler started operating independently of the Nest app and fires up ...
A/C Cycles on and then off immediatelly every two minutes
We've had these Nest Learning Thermostats for years on two zones in the house attached to the same air handler for heat and a/c. This summer we replaced the zone panel on it. After that the a/c unit started functioning on its own. Nest thermostats we...
Thermostat schedule
I have our schedule on our thermostat set up to be cooler while we sleep but the temp keeps going up to 75 at night by itself and no one in my house can sleep. Please help
Permanently disable seasonal savings
There seems to be several threads on this topic, none of them with solutions. Usually a Google rep says to follow these instructions:https://support.google.com/googlenest/answer/9244739?hl=en#zippy=%2Chow-to-turn-off-seasonal-savingsThe instructions ...
Exchange a product that is under warranty
I never received an answer to this issue: gwillis8159Community Member 3 weeks agoBought the thermostat in November 2022; it worked ok (despite Wi-Fi connection issues), heater came on ... tried to turn on A/C this past week, and nothing happened. No ...
Average Temperature With Sensors
I'm really shocked. 2023 the basic feature of the thermostat averaging the temperature with the sensors in not available. Further suprised I cannot choose more than 1 sensor when programming the schedule. Manually having to select a sensor to measure...
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