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Unable to migrate nest to google

Krakra2024
Community Member

Not able to migrate nest to google account.  This google account already linked to another nest account.  Please select another google account 

3 REPLIES 3

EmptyNester
Silver Product Expert
Silver Product Expert

Hello,  This is a bit tricky and I think you need an actual Google tech person to fix this.  I'm going to escalate this and you should be hearing from them in this thread.   

Good luck and please return here and let us know how it went.

 

ovidioj
Community Specialist
Community Specialist

Hello @Krakra2024

 

Thanks for posting in the community. 
I'm sorry to hear about your situation. Unfortunately, this is just a help forum, and we're limited in the answers we can provide. However, you can get a hold of our support team by filling out this form, and they can take a deeper look at your specific situation.


Please make sure you leave your community thread and community username.


Once you've completed the form, please let me know. This will allow us to investigate the issue further and find a solution.

 

Best regards,
Jorge

MplsCustomer
Bronze
Bronze

@Krakra2024 

Since you're already using your Google Account for Google Nest products and cannot migrate to it, you could check out the manual steps outlined under the "Error message: Google Account is already linked with another Nest account" topic on this Help page:

https://support.google.com/googlenest/answer/9297676?hl=en&sjid=7850762559051805622-NC#zippy=%2Cerro...