Unable to see my Nest 3rd generation thermostat on my new iPhone

[Shona807]

Good day,

I recently got a new iPhone and unable to see my Nest 3rd generation on my Nest App on the phone.  Please help me to resolve this issue.

thank you,

Anthony Tkachik

[David_K]

Have you signed into the Nest app using the same account with which you setup the thermostat?