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Undelivered Reply Emails

SolihullRog
Community Member

I keep receiving emails from members who aretrying to help me.  But (a) They often don't refer to my questions, but (b) More importantly - when I reply to the sender, my email is usually rejected with the message "Address Not Found".

The address which is not found is shown as #

It has happened to me twice today.

I can't get my questions answered and I can't hold a conversation with anybody.

3 REPLIES 3

AnaM
Community Specialist
Community Specialist

Hey @SolihullRog,

 

I'm sorry to hear about this, but let me try to help you. Can you give me a case number?

SolihullRog
Community Member

A Case Number, a Case Number...

I'm afraid I've never seen a Case Number.  This is the best I can do.

https://www.googlenestcommunity.com/t5/Nest-Thermostats/Time-to-temp-and-True-Radiant/m-p/136218/emc...

 

DragosC
Community Specialist
Community Specialist

Hi there. Let's continue the conversation here on the main thread: https://bit.ly/37xaOST I'll have to close this thread.