09-12-2024 12:49 PM
Hi
I have moved into a new home with a Nest Thermostat already installed and controlling my heating. It has already been linked to an account, I assume the previous owners, so I think I need to do a factory reset in order to be able to link it to my Nest app. Question: if I factory reset will it unlink from my heating as well? If so I would prefer not to and just do without the phone app, I have setup a heating schedule via the Thermostat directly, and it controls the heating well so dont want to impact that
Thanks
09-12-2024 09:16 PM
@Stebbo , the simple answer is No. A factory reset will not delete the Nest Account the Nest Thermostat is registered to.
Contact your realtor and have them teach out to the Seller and direct them to go to nto their Google Nest App and perform a delete device.
AC Cooling Wizard
09-26-2024 11:04 PM
Hi @Stebbo
Thank you for reaching out and sharing your questions about your Nest Thermostat. I understand that you're concerned about the potential impact of a factory reset on your heating system.
To provide the most accurate assistance, please let me know the following:
Thank you for your attention. I await your response.
Sincerely,
Jeremy