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Unsure of Compatability!

sinistergoon
Community Member

I tried using the compatibility checker before buying, and it seemed compatible. On my app setting it up it now says I'm not compatible. Can someone help me? Did I select the wrong options?

 

Maybe @Patrick_Caezza? You seem super knowledgeable about these!

 

20220828_150303.jpgDid I select the wrong options?Did I select the wrong options?

1 Recommended Answer

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

Try this.

Blue - C to C

White - B to */OB

Red - RC to R (jumper to RH not needed)

Green - G to G

Yellow - Y to Y (jumper to W not needed)

 

Select these wires in the Google Home App

Y/Y1, G/G1, Rc, B, and C

 

Do a factory reset to default before making these changes and start the setup from the beginning.

View Recommended Answer in original post

5 REPLIES 5

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

Try this.

Blue - C to C

White - B to */OB

Red - RC to R (jumper to RH not needed)

Green - G to G

Yellow - Y to Y (jumper to W not needed)

 

Select these wires in the Google Home App

Y/Y1, G/G1, Rc, B, and C

 

Do a factory reset to default before making these changes and start the setup from the beginning.

Jeran
Community Specialist
Community Specialist

Hey there sinistergoon,

I'm just checking up on this thread, did you have any more questions or need any additional help? 

Thank you for helping out on this thread, Patrick_Caezza!

Best regards,
Jeran
 

All good. Accepted Patrick's answer as solution. Thank you!

EdwardT
Community Specialist
Community Specialist

Hi sinistergoon,

 

Thanks for the update. I'm glad to hear that Patrick's response helped you. Please observe it for now and let us know if anything comes up.

 

Thanks,

Edward

Jake
Community Specialist
Community Specialist

Hey sinistergoon,


I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake