Unusual nest message: nest will be disconnected for 24 hrs

[Leelee7]

Will not allow me to connect to my Wi-Fi network.  How can I override this message and connect my thermostat?  
lee Taylor

[Markjosephp]

Hello Lee,

Thank you for taking the time to let us know about your inquiry. I'd love to know more about this.

Are you getting any message codes or anything related to a power report? Your thermostat might have a low battery, the reason why it's not allowing you to connect to your Wi-Fi network in order to save the battery. Could you please check the power readings in the Technical Info settings if you have the Nest Learning Thermostat or the Nest Thermostat E, and the Equipment settings for the Nest Thermostat 2020?

Keep me posted.

Regards,
Mark

[Markjosephp]

Hi there,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Mark

[Jenelyn_O]

Hi Leelee7,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

I appreciate your help, Mark.

Best,

Jenelyn