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Urgent Cooling Alert doesn't say which thermostat had the issue

PaulAD
Community Member

The Urgent Cooling system issue (and I presume the Heating one as well) needs to tell us which of our 12 thermostats has the issue.  We can't seem to find the details either in the email, the App or the Web interface.  Is there some way to tell where in the heck the problem is without testing every zone?  

We have 4 separate HVAC systems, each with 3 zones.  It could be as simple as a window left open, but it could also be a failed damper or a complete unit failure.  How do figure this out?

1 REPLY 1

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Kind regards,

Ryan