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Voice command stopped working

Whatsup1
Community Member

I moved and recently reinstalled my nest at the new house. Everything is functioning EXCEPT google assistant won’t control it anymore. I used to be able to say Hey Google change the temperature to x degrees and now that doesn't work, in fact no voice commands or automations work for it. I can control it through my google home app. When I ask the thermostat to do anything related to the thermostat it says the “nest thermostat doesn't support that functionality.” I never had this problem at the other house. 

43 REPLIES 43

Vanwallow
Community Member

It looks like Google is trying to silently kill this product. They may have a future lawsuit on their hands so keep your receipts in a safe place. 

abeauvais
Community Member

Mine does that too now

Monalicious
Community Member

i think mark joseph is a bot.  no more helpful than calling google support.  this is a known problem and google refuses to address it.  i spent hours on the phone.....just the same "delete/re-add, reboot, wifi" runaround and excuses.  amazon alexa/echo can control your nest thermostat devices just fine.  i used to prefer the google home device, now i do almost everything on amazon alexa/echo.  much better product and customer support.

I setup homebrew on a pi to fix my issues