W5 Error Code

[Nellyness]

Hi 

I have a W5 error code on my thermostat, it will not connect to the WiFi and I cannot see my WiFi network. I have followed the trouble shooting steps including restarting the device and the router. 

Please advise. 

Regards

Neil

[Mswann]

I also have the same, following feed for answer 😃

[Nellyness]

i hope you get a quicker response than me........im still waiting for reply 🙂

[Currie]

Contact them through Twitter and you’ll get a response! 👍

[Nellyness]

Great advice - i got a reply within 2 minutes 🙂

[Currie]

I am also getting a W5 code, hopefully get an answer here 

[tbaker85]

How about us old people that aren't on twitter! 😁