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White wire connect to w1/o/b , not sure how it match to nest

Ppp162000
Community Member

Not sure why I can’t upload a photo 

below is the current setting

White wire — w1/o/b

blue wire — Y1

redwire — R

green wire — C

5 REPLIES 5

Ppp162000
Community Member

Ppp162000_0-1632589733801.jpeg

 

GarrettDS
Community Specialist
Community Specialist

Hey there, 

I'm so sorry for the delay in our response, but I wanted to hop in here to make sure we addressed your concern. I can definitely understand the confusion when it comes to thermostat issues as it can be very odd to figure out sometimes, but I'm happy to look into this for you. 

 

First off, I would suggest using the Compatibility Checker to see if your system is compatible. Then, if it is, I would suggest contacting a pro to come out to help you with this since I know that the Nest thermostat is not compatible with stranded wires, every wire has to be connected to the Nest Thermostat system. 

 

Please let me know if you have any further questions or concerns as I'm happy to help. 

 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS
 

Destinee9
Community Member

I'm having the same problem. Any help?