Why can’t I schedule my nest thermostat anymore?

[Gwp]

I used to be able to schedule my thermostat.  Now I can’t.

WTF??

[MelbaDT]

Hi CustomerX, 

Sorry to hear about your thermostat but thanks for reaching out. I want to take a closer look into it. 

A few questions — what type of Nest thermostat is this? Are you getting a specific message or code when attempting to set a schedule? Are you trying to create one through your Nest app or through your thermostat's display?

Please tell me more and I'll be glad to check on it. 

Best, 

Melba

[MelbaDT]

Hey there, 

I'm just checking back in if you still need help with your thermostat. 

Best, 

Melba

[prockwell]

i have the same problem.  cannot schedule the thermostat through the app, since it's now google.  yes, the thermostat is connected to the app.