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Original Poster: Nate Lehman
I have called and talked to a support person and they took me through giving them reading before and after switching the y and g wire on the thermostat. No resolution was given. They wanted me to call a hvac person or or google nest expert. I have put an old thermostat on and it works fine. I have found others who have had the same complaint but don’t see any fix to this issue.
