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Wiring assistance needed

Taylort1120
Community Member

‎11-07-2023 07:10 PM

  • Hi - this is our original system and I cannot figure out wiring. It’s wired now after talking to support and it’s not using heat. It’s marked as a “dual system,” and it’s only one heating source ( I believe). 

 

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Markjosephp
Community Specialist
Community Specialist

‎11-10-2023 10:12 PM

Hello Taylort1120,

I appreciate you seeking assistance here in the Google Nest Community Forum about your wiring configuration. I'd be happy to take a look at this for you.

To better understand its compatibility, can you share with us a photo of your old thermostat and your Nest Thermostat's wiring setup? Also, your previous support ID from your recent contact with us would help, so I can review the process and see what we missed.

I'll look forward to your response.

Regards,
Mark

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