can not add nest thermostat to my google home.

[julsqns]

I get the following error when I try to scan the QR code : Error! Unable to start device pairing.  Configuration not available.  
Then  I tried to add it by skipping the QR code.  I enter the 6 character code on the back of the unit and then it says to pick the last 4 characters of the serial number, but nothing shows up.  I even reset the device and nothing.

[DM40]

Do you have more nest devices? They try and make a mesh network and if they are too far away the thermostat won't pair with the app properly. 

When I did it last night the thermostat was trying to pair with my cameras outside since the indoor ones were offline (big problems last night). Once I got the indoor cams up and running the thermostat paired flawlessly. 

[GarrettDS]

Hey there,

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS