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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
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  • 8 kudos

Resolved! Nest 4th Gen Thermostat won’t turn on – only orange light

Hi, I’m a Google Nest user in Korea.I recently purchased the Nest 4th Generation Thermostat, but it won’t power on at all.Even when I try charging it via USB-C, the device doesn’t turn on—it only shows an orange light. Is there any way to do a hard r...

Kyjoh by • Community Member
  • 1639 Views
  • 7 replies
  • 0 kudos

Nest thermostat

I've been using my Nest thermostat for about 2 two yrs now. 3 days ago it stopped working. Now out of nowhere it says No Power. I've changed the batteries even though the old batteries were showing Good! I've checked the wires nothing. No one has mes...

Jarnee01 by • Community Member
  • 389 Views
  • 2 replies
  • 0 kudos

Window Reminders Not Working

I have window reminders enabled on my Nest 4th Gen thermostat. It's supposed to send a notification when the outside temperature is lower than the inside temperature to remind you to open up the windows. I have not received any notifications in the m...

Safety Temperature Settings & Actions

I understand that Nest will turn on heating or cooling if the Safety heating or cool temperature threshold is crossed. It will also send an alert to my phone when this happens. My question is; What if heating or cooling is already "on" ? Will it stil...

5iron by • Community Member
  • 424 Views
  • 1 replies
  • 0 kudos

Nest Thermostat A/C kicks on then immediately turns off

Hello all!I recently switched to the Nest thermostat in February and have been having great success managing my power/gas bill as a result. The season is heating up so I have attempted to switch on the A/C but every time I try to switch to A/C the un...

Nico757 by • Community Member
  • 1023 Views
  • 7 replies
  • 0 kudos

Thermostate Savings Program

I am enrolled in Consumer Energy's "Rush Hour Rewards" program and want to opt out. I have called the electric company, gone through your online support center for hours following help. None of your customer support team have responded or called me, ...

Justbeu57 by • Community Member
  • 320 Views
  • 1 replies
  • 0 kudos

AC does not stay on to maintain temperature

Hello, I installed a Google nest 3rd Gen thermostat when I bought the house in February. The device has not had any issues until I tried to use the AC. While in cooling mode it would turn the AC on briefly but then shut off never getting to the set t...

nstatum89 by • Community Member
  • 430 Views
  • 2 replies
  • 0 kudos
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