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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
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  • 0 replies
  • 6 kudos

Re: Heating problem

I'm having the same issue. I turned the heat on for the 1st time this season and I'm getting cold air. Anybody have an suggestions?

cathyj528 by • Community Member
  • 173 Views
  • 1 replies
  • 0 kudos

Nest thermostat, heat pump with dual fuel boiler backup problems

I have (Two) gen 3 nest learning thermostats, a new Ecoer heat pump and a gas fired hot water backup system. I have checked and double checked all the connections and still am not able to get things working properly. I have Y1, Y2, O, G, Rh, W1, and ...

PeterB3 by • Community Member
  • 280 Views
  • 2 replies
  • 0 kudos

Matter and HomeKit saying it is not responding in home app

Hi, I just setup and installed a nest thermostat I got on amazon for Black Friday, however, i set it up using matter in the apple home app, and when I ask Siri on my iPhone or Homepod mini, it says it is not responding. I have tried restarts, unpairi...

Dan0221_ by • Community Member
  • 181 Views
  • 1 replies
  • 0 kudos

Nest Thermostat Gen 4

Hi. I have a central HVAC system that provides AC and Heating. It heats the house using forced air by means of furnace. I would like to use this system only for its AC function. The heating should be used only for emergency/ aux heat.I have a separat...

KostyaG by • Community Member
  • 175 Views
  • 1 replies
  • 0 kudos

wiring and system compatibility

I have a summer home with a new boiler system and bought a Nest Thermostat to monitor the temperature in the house while we are not there. The current thermostat is the old round dial format. The wire present are red and white only. Is the nest therm...

Heating problem

HiNot sure what neat I have but I’ve turned my heating on but have no heat ?

Nest thermostat not charging

I am not a technical professional but this is how I got my system up & running. Thermostat displays says to shut down thermostat to recharge. Screen goes blank and won’t charge.1. Most likely you are not getting power from HVAC system. First check Em...

JoeConte by • Community Member
  • 155 Views
  • 0 replies
  • 1 kudos

Nest Learning Thermostat

HelloSince the last update of the application, my Nest thermostat installed since 2017, I can no longer control the heating with the phone or remotely either. However, the device is connected because it always gives me my daily consumption. Is there ...

karinef by • Community Member
  • 191 Views
  • 1 replies
  • 0 kudos
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