Support changes to our earliest generation Nest Learning Thermostats Read more
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
The weather on my thermostat and the Nest/Google home app are always off by 5 or more degrees. As an example, when I put my zipcode in any weather app or website, it’ll say 30 degrees but the Nest will say 25. I’ve removed and added my phone from the...
Hello, I recently submitted a ticket to Google support because my Nest was having hardware issues. I bought the Learning Nest Gen 3 June 2022 from Best Buy and had it installed by a Nest Pro but as of late November 2024 the screen started working onl...
Hi. This is my fist Nest! I have turned off all the learning options, I just want to be able to manually set my temperatures. I am confused though what is the difference from when I manually set a temperature say 64F and the Next says "maintaining 64...
When I upgraded my HVAC a few years ago, my contractor installed a Honeywell HZ311 Controller, single stage heat and cooling. The system has three dampers with a zone controlling each of the 3 different sections of my house. Because my home has older...
I want to confirm that the 4th gen Nest thermostat is compatible with my Trane furnace installation/wiring.Trane Furnace model: S9V2B060U3PSBAATrane thermostat model: TCONT824A Wiring: I would like to upload an image of the wiring on the thermostat, ...
Does this mean it is time to replace the thermostat after only 6 years?
My home temperature used to show up on my app, now I just get a plus sign. Signing into my Nest account didn't work. Signing into Google directed me to a 7-digit code to be found on the settings part of the thermostat. That code didn't work either. I...
My furnace had a mechanical issue and was not turning on. The thermostat had power and was calling for heat. Google Home is supposed to notify me if:"It identifies heating failures by monitoring your indoor temperature while your system is heating. F...
I just installed my Gen 4 yesterday. All seems to be working ok with this exception. I don't see any indication on the thermostat when the Aux heat(heat strips) are in use. Should this be on the display? The good news is that the thermostat calls for...
My app has worked perfectly for years. Now my 3 cameras still show fine but the 2 thermostats keep saying they are OFFLINE. The actual thermostats are working properly but we can only adjust them manually. We had a power surge 3 days ago but power, i...