Here are some steps I recommend to resolve issues during the setup of
Nest Thermostats.Before trying these stepsMake sure you're using the
correct app for setup. Need help checking which model you have? Use the
Google Home app to set up the following...
I am trying to log in to my Neat remotely via the Nest App.I am using a
smartphone that has never logged in to the Nest before.Nest is asking me
for the "Current Pin". I do not think a locking pin was ever created on
this Nest... so I am at an impass...
One of two nest learning thermostats purchased with a new alarm system
in April kept losing power about 4 weeks ago. The existing C-wire had
not been connected.Now the thermostat fails to charge and is
overheating. So I now have no thermostat for one...
This morning we have discovered that there is no hot water and the Best
thermostat is reporting low power. There have been no power cuts or
similar issues. I have removed the best thermostat from the wall cradle
and I am charging it via USBC cable. T...
Hello, My Nest heatlink suddenly died yesterday. There were no power
cuts in my house. I have tried all the steps listed in the community
posts (reset, power cycle, charge the thermostat, etc) but no joy--the
heatlink is dead. The thermostat is out o...
The 3rd generation thermostat WILL NOT communicate with the nest home
app. We have tried everything, including all troubleshooting tips on the
web. Nothing works. Second problem the thermostat was using a c wire
adapter for power. Manual operation wo...
I am having this exact same issue it appears many of you are also
having. My Nest Thermostat is usable through the physical thermostat,
but if I try to use it through the Google Home & Nest app it just shows
"offline." Up until a few months ago it wo...
Just today my thermostat has started going in and out of the menu on it
own, doing the menu noise every time. it does it 3-5 times in a row then
will stop for awhile then do it again. I’ve rebooted it, wiped it
completely down with a damp cloth and s...
Hello, my 3rd Generation heat link box is dead. I have been through all
the supplied troubleshooting help including holding the button for 10
seconds for a reset. The unit doesn't respond at all. I've ensured it
has power but no success. Nest serial ...