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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Nest Renew: How are you preparing for an electric future? Read more

Forum Posts

Nest asking foe "Current Pin"

I am trying to log in to my Neat remotely via the Nest App.I am using a smartphone that has never logged in to the Nest before.Nest is asking me for the "Current Pin". I do not think a locking pin was ever created on this Nest... so I am at an impass...

zahara by Community Member
  • 1 replies
  • 0 kudos


Need thermostat to maintain setting while away. Home in desert and want to maintain COOL Setting of 90deg. Keeps going cooler and electric bill is outrageous!

Nest 3e thermostat overheats

One of two nest learning thermostats purchased with a new alarm system in April kept losing power about 4 weeks ago. The existing C-wire had not been connected.Now the thermostat fails to charge and is overheating. So I now have no thermostat for one...

Seren63 by Community Member
  • 1 replies
  • 0 kudos

Nest Thermostat : dead battery

This morning we have discovered that there is no hot water and the Best thermostat is reporting low power. There have been no power cuts or similar issues. I have removed the best thermostat from the wall cradle and I am charging it via USBC cable. T...

KeveenM by Community Member
  • 18 replies
  • 1 kudos

Nest heatlink dead

Hello, My Nest heatlink suddenly died yesterday. There were no power cuts in my house. I have tried all the steps listed in the community posts (reset, power cycle, charge the thermostat, etc) but no joy--the heatlink is dead. The thermostat is out o...

Rene2023 by Community Member
  • 7 replies
  • 0 kudos

Nest thermostat

I was gifted a nest thermostat after purchasing my first home. I don't need to replace the thermostat I have. Is it possible to intall this one without wiring or replacing?

Problem with nest

The 3rd generation thermostat WILL NOT communicate with the nest home app. We have tried everything, including all troubleshooting tips on the web. Nothing works. Second problem the thermostat was using a c wire adapter for power. Manual operation wo...

W07834 by Community Member
  • 1 replies
  • 0 kudos

Nest Thermostat Offline - Please Help!!

I am having this exact same issue it appears many of you are also having. My Nest Thermostat is usable through the physical thermostat, but if I try to use it through the Google Home & Nest app it just shows "offline." Up until a few months ago it wo...

RFitz by Community Member
  • 3 replies
  • 0 kudos

Nest thermostat issues

Just today my thermostat has started going in and out of the menu on it own, doing the menu noise every time. it does it 3-5 times in a row then will stop for awhile then do it again. I’ve rebooted it, wiped it completely down with a damp cloth and s...

CoryD by Community Member
  • 1 replies
  • 0 kudos

Nest 3rd Gen heat link dead

Hello, my 3rd Generation heat link box is dead. I have been through all the supplied troubleshooting help including holding the button for 10 seconds for a reset. The unit doesn't respond at all. I've ensured it has power but no success. Nest serial ...

brianolo by Community Member
  • 24 replies
  • 0 kudos
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