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cannot connect to nest to iPhone

Honoraberninger
Community Member

I have 2 iPhones and can remotely change or cancel my thermostat settings with one phone but not the other.  The instructions say to scan the code  and then find the Entry Key. I cannot find the Entry Key. Help!

4 REPLIES 4

sporfrog
Silver Product Expert
Silver Product Expert

You do not configure a Nest thermostat to connect to a phone like pairing a bluetooth speaker.  Instead you essentially configure the thermostat once for wi-fi to connect to your account. Once the account is established you can login to that account from any device and manage the Nest devices that have been configured. OR if you want others to manage, say a spouse, children or roomate, you can invite them to do so - they do not need to re-setup up the thermostat.

Ryan_G
Community Specialist
Community Specialist

Hi Honoraberninger,

 

Thanks for reaching out and we're sorry for the delay.

 

I'd like to jump in here and check if you've seen sporfrog's response. Let us know how it goes and we'll be glad to assist you if you have questions.

 

Thanks for your help, sporfrog.

 

Best regards,

Ryan

MelbaDT
Community Specialist
Community Specialist

Hey Honoraberninger, 

 

I know it's been a while but I wanted to ensure that you've got the answer you're looking for. Feel free to let us know if you have more in mind. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Best, 

Melba