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cannot stop fan

susan158
Community Member

I have a new Learning Thermostat.  I have a wire connected to the "G" terminal.  I need a way to stop the fan.  I have set the heating system to hot water and the fan should not be on.  Sometimes a "stop"
button is available on the app but when I push it the clock resets to 15 minutes and the fan continues.  I'm freezing with the cold air blowing around my head.  How do you stop this???

3 REPLIES 3

george_t
Community Specialist
Community Specialist

Hi @susan158, thanks for reaching out. Please tell me which country you are contacting us from?

GeorgeT

AlexD
Community Specialist
Community Specialist

Hi, I wanted to check in. Do you still need assistance? If so, make sure to let me know.

AlexD
Community Specialist
Community Specialist

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.