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charge

park
Community Member

 USB terminal can't charge 

6 REPLIES 6

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Sorry can you provide a bit more information? 

Why are you trying to charge your thermostat via usb? Did it stop charging from its baseplate?  

park
Community Member

can't charge

was stopped.

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Im sorry but since you arent giving more information I really cant help you, try contacting google support directly at this link

https://support.google.com/googlenest/gethelp?hl=en

 

Jake
Community Specialist
Community Specialist

Hey park,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

 

Thanks so much Ashepherdson for the help.


Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey park,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey park,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake