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Thermostat

Msolta
Community Member

Does not relay commands to heater or air conditioning system had to reinstall old unit need a replacement unit had a service man diagnose the problem. 
sincerely Mark Slotanuk

4 REPLIES 4

Ashepherdson
Platinum Product Expert
Platinum Product Expert

You will need to contact nest support (this is a community forum ) so that they can help you 

 

https://support.google.com/googlenest?hl=en#topic=7029097

At the bottom click contact us 

Jake
Community Specialist
Community Specialist

Hey Msolta,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Msolta,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Msolta,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake