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connection issues with Nest App

Builderfill
Community Member

My App will not accept my entry code to connect to the thermostat.

Regards

Buildrfill

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Builderfill

The "Nest Thermostat" only gets installed in the Google Home app; you can get this error if you try to install it in the Google Nest app.

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, MplsCustomer!

Hey there Builderfill,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

Markjosephp
Community Specialist
Community Specialist

Hi Builderfill,

 

I'm checking in to make sure that you've seen everyone's response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

 

Regards,
Mark