google nest thermostat, only showing continue to setup in google home app. the unit has been in ope

[pjgruber]

Unable to get to the menu on the thermostat. Just showing "continue setup in Google home app" 

[MissKristinaD]

Having same issue here..trying to get help. Did you get it resolved?

[Ryan_G]

Hey folks,

Thanks for posting here in the Google Nest Community.

If you're still getting the same message, let's give these steps a try to further help you:

• If you're using the Nest app, make sure to download the Google Home app and continue the setup.
• The new Nest Thermostat can only be set up using the Google Home app.
• Restart your mobile device and re-connect to the Wi-Fi network.

Let us know how it goes by replying to this thread.

Best regards,

Ryan

[Ryan_G]

Hey all,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 

Best regards,

Ryan

[Ryan_G]

Hey there,

Thanks for being here in the Google Nest Community. 

I'd like to bump in here and make sure that you’ve seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Have a great day.

Best regards,

Ryan