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Nest Thermostats

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With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22154 Views
  • 0 replies
  • 6 kudos

My three-week quest to replace a faulty thermostat....

Hello,A few weeks ago, my Nest thermostats lost the ability to connect to the Wi-Fi network. After spending a good hour trying every troubleshooting step, I discovered that this issue is quite common with these devices.What followed left me extremely...

jevgenym by • Community Member
  • 1081 Views
  • 6 replies
  • 0 kudos

No hot water

Hello, we have recently had a Nest fitted and it had previously heated the hot water. A few times (mostly in the morning) I have noticed the overheat symbol on the boiler and have had to reset it. Today the heating was working fine but when I turned ...

Pegi4086 by • Community Member
  • 369 Views
  • 1 replies
  • 0 kudos

Resolved! Google Nest Sensors in UE

Hi. i am considering buying some sensors to complete my setup ( Nest Learning 3rd Gen)I was just wondering if it is compatible with my setup. I bought the thermostat on Google Store ( France). If not is there any workaround? Thanks

Brahms by • Community Member
  • 821 Views
  • 2 replies
  • 0 kudos

Trouble since New Router

Not sure what happened but in the process I had to remove the thermostat from the app and now I've tried to install it again but says it's having problems and I should factory reset it. Thermostat says Equipment error. Network disconnected. I've trie...

Connecting a dehumidifier to a Nest Learning Thermostat

I have a Nest 3rd Gen Learning Thermostat that I want to install. On my current thermostat there is a purple and a black wire that are plugged into a U1 port for a whole house dehumidifier. What port can I use for the dehumidifier and do I use the pu...

rboomer by • Community Member
  • 528 Views
  • 1 replies
  • 0 kudos

2nd gen Nest thermostat offline/ no power

My 2nd gen Nest thermostat (installed in 2014) is connected to the furnace boiler. For quite a long while now it has been failing -- intermittently -- to signal the furnace pilot to ignite. The Nest display says (not the exact wording) that the therm...

Gra2 by • Community Member
  • 395 Views
  • 1 replies
  • 0 kudos

"Starting Soon", cooling 16 minutes an hour only?

Hi! I recently changed out a thermostat in an apartment (the old thermostat worked fine, and the system worked fine/cooled perfectly). The new thermostat seems to work, but in a very limited way. It will not cool below 72 or 73 degrees it seems. It's...

BHG525 by • Community Member
  • 1210 Views
  • 3 replies
  • 0 kudos
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