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Trouble since New Router

TomSpencer
Community Member

Not sure what happened but in the process I had to remove the thermostat from the app and now I've tried to install it again but says it's having problems and I should factory reset it. Thermostat says Equipment error. Network disconnected. I've tried everything that I've read might fix it, to no avail. Perhaps you bright fellows might know?

 

 

 

Moderator edit: Subject updated for clarity and findability.

1 REPLY 1

TomSpencer
Community Member

 Turns out to have been operator error. Finally found the reset and it's all good now.