We have a Nest Blue tooth heat link, The controller has gone dead, i.e. no lights, and no green light, and won't reset. There's power to the unit, If the Heat Link is faulty, can we order another?
I had the same issue - I contacted Google Nest support and after a 35min web chat - I was sent a link to get my heatlink replaced (hopefully free of Charge) by BOXT...
Thanks for posting in the Community! Sorry to hear that your Heat Link isn’t powering up. No worries, help is here! To assist you better please provide me with the following information:
What type of Nest thermostat do you have?
Have you recently had service or maintenance on your electrical, plumbing, or heating system?
Have you tried any troubleshooting steps before contacting us?
