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heat sink will not work thought the app

marcslocy
Community Member

my nest heating therm stat is all set up with no errors but i will not work thought the app 

 

it only works when you press the button on the heat sink when i press the button on the heat sink the heating comes on 

 

but if i ask google to turn on heating it is doing it and showing has on the my google screen but the heating does not come on 

 

hope some one can help

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