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honeywell total connect comfort

Guags99
Community Member

I have had this issue for week over a year, but I'm finally asking for help.  I have three thermostats that control my HVAC and are accessible via Honeywell Total Connect Comfort.  Using the native app or the Honeywell web site, I have no issues controlling them.  However with Google Home app or Speakers I can get the current temperature or settings just fine, but when I try to change any settings, they do not "stick".  I've I leave the screen and go back in on the Home App I can see that the setting is back to where it originated.  I have unlinked and reconnected the Honeywell service, but I get the same result after setting them back up.   Anyone have any thoughts?

4 REPLIES 4

SirCody
Community Member

Helpful hint with anything that you have to do WiFi direct to setup is the browser you use and turn off auto reconnect.

But except it to lose connection alot because it is Bluetooth/WiFi 

Chicken2
Community Member

Don't understand this reply.  What are you specifically asking to do?  I have a similar issue.  I can not control from the Google Nest and the Honeywell app works fine.

Guags99
Community Member

As you can see I never received a useful response.  This issue continues for me and had been for well over a year.  Sorry I cannot help, but I guess I'm"glad" I'm not the only one with this issue.  I have to assume there are many others.

GarrettDS
Community Specialist
Community Specialist

Hey folks, 
Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. 

We hope you were able to get the help you need but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand. 

Best regards, 
Garrett DS