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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 16141 Views
  • 0 replies
  • 6 kudos

Alexa, turn off heating? Family mode?

Hi, for some reason Alexa, Google nest is not responding when I ask to turn it on or off now? also, is it possible to get nest account for more than one person , so the family can control their own app.

Lister by Community Member
  • 441 Views
  • 3 replies
  • 0 kudos

number of temps

how many different temperature settings can I have in 1 day?

dnbdrost by Community Member
  • 1003 Views
  • 5 replies
  • 0 kudos

Multi stage 3rd Gen

We just bought a new system and have two 3rd gen nest thermostats with 2 stage hvac systems. I am wanting to make sure we are taking advantage of our system. How do I know that the system is running in two stage mode? What settings do I need to do on...

Jjearth by Community Member
  • 269 Views
  • 1 replies
  • 0 kudos

7 Wire system to Nest thermostat

I plugged my info into the compatibility page and it says the nest will work in my home however I have 7 wires and only 6 spaces for wire in the nest. Do I need to get the C adapter for it or am I able to make it work without adding the C wire?

Gabe3 by Community Member
  • 332 Views
  • 1 replies
  • 0 kudos

Nest Thermostat and Xfinity

I bought a new Gen 3 Nest Thermostat and went through the install yesterday. I have Xfinity Internet, with the current gateway (2023). Using the Google Home app the install gets to the Wi-fi step and then shows "There was a problem connecting to Goog...

rcrowe69 by Community Member
  • 1431 Views
  • 6 replies
  • 1 kudos

Heatlink cable length?

Hi I am getting issues with connection between thermostat and heatlink which are in living room and heatlink in loft room The heatlink is installed between the boiler and a wall in the loft room Would it make any further issues if I extended the cabl...

Carlb23 by Community Member
  • 204 Views
  • 0 replies
  • 0 kudos

Nest thermostat does not work right

Last night the 3rd gen nest thermostat disconnected from the Wifi. We never had any warnings or error messages prior to that. I opened the app to turn down the heat and noticed it was disconnected. I have tried resetting it, resetting my wifi. I have...

lmkerns76 by Community Member
  • 323 Views
  • 1 replies
  • 0 kudos

iPhone Nest App

My nest app will not change heat/cool mode or change temp. When I change settings on the device the App shows it correctly, but the app will not control the thermostat

DS1771 by Community Member
  • 308 Views
  • 1 replies
  • 0 kudos