iPhone connectivity to nest

[Johnox]

Can’t connect nest with iPhone. Had it a one point for several months but stopped connecting. Have reset, restarted both phone and nest. It loaded on my wife’s phone and on a tablet so it connects, I just can’t get it to recognize my phone. 

[EdwardT]

Hi Johnox,

Thanks for reaching out. I'm sorry to hear that you're having an issue with controlling your Nest Thermostat with your iPhone. If your Nest Thermostat is already set up on a different device. You would need to be invited as a family member. You can click on this link to learn more about this.

Thanks,

Edward

[Jhonleanmel]

Hey folks, 

We appreciate your help here, EdwardT.
Johnox, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

[Jhonleanmel]

Hi everyone,

Just one quick final check in here since activity has slowed down. We haven't heard from you in a while so we'll be locking this thread if there is no update after 24 hours. If you have any new questions, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,
Mel

[Johnox]

Have had a few responses to my question and appreciate them.  I have not tried the "request from the other family member" yet but will.  Thanks again.

[Jake]

Hey there,

I wanted to follow up with you. Please let me know if you gain access once you have accepted the invite. I want to ensure you are good to go, and everything is working properly.

Best regards,

Jake

[janthadeus]

Hello Johnox,

I want to check if you still need help. Don't hesitate to reach back if you do. 
 

I appreciate the help here, Edward, Mel and Jake.

Thanks,

JT

[janthadeus]

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Best,

JT