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nest gen3 install frozen at take picture

psoderquist2
Community Member

During installation, the process stalled out and froze at the take a picture of your wiring stage.  Cannot move forward or backward in the process.

 

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey psoderquist2,

 

I am sorry to hear about the trouble, and for the late reply. I wanted to reach out, and see if you are still running into the frozen screen. Please let me know as I would be happy to look into this further for you, and ensure you are good to go.

 

Best regards,

Jake

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS